A report published by MIT Sloan Managment Review and BCG (Boston consluting group) examined what actually happens with RAI (Responsible AI) in the workplace. In their global survey of over 1,000 leaders, the found out that 84% of respondents believe that RAI should be a top management priority. However, only 25% reported that their organization has a fully mature RAI program. Their research found that focusing on responsibility in a general way, goes long way toward achieving RAI Maturity. This report cann help you get started on that goal.
As AI’s adoption grows more widespread and companies see increasing returns on their AI investments, the technology’s risks also become more possible. This global survey suggests that AI systems across industries are open to failures, with nearly a quarter of respondents reporting that their organization has experienced an AI failure, ranging from mere lapses in technical performance to outcomes that put individuals and communities at risk. It is these latter harms that responsible AI (RAI) initiatives seek to address.
Meanwhile, lawmakers are developing the first generation of meaningful AI-specific legislation. For example, the European Union’s proposed AI Act would create a complete scheme to govern the technology. And in the U.S., lawmakers in New York, California, and other states are working on AI-specific regulations to govern its use in employment and other high-risk contexts. In response to the heightened stakes around AI adoption and coming regulations, organizations worldwide are affirming the need for RAI, but many are falling short when it comes to operationalizing RAI in practice.
There are, however, exceptions. A number of organizations are bridging the gap between aspirations and reality by making a philosophical and material commitment to RAI, including investing the time and resources needed to create a comprehensive RAI program. This report calls them RAI Leaders or Leaders. They appear to enjoy clear business benefits from RAI. This research indicates that Leaders take a more strategic approach to RAI, led by corporate values and an expansive view of their responsibility toward a wide array of stakeholders, including society as a whole. For Leaders, prioritizing RAI is inherently aligned with their broader interest in leading responsible organizations.
This report is based on a global survey, which includes interviews with several c-level executives, and insights gathered from an international panel of more than 25 AI experts.