AI21 Labs, the company behind Wordtune, has introduced Contextual Answers, a plug-and-play generative AI engine to help businesses extract value from their data. It is offered as a dedicated API that can be embedded directly into digital assets, allowing users to obtain information through a conversational experience without the need for different teams or software systems. Unlike previous solutions that demanded significant engineering efforts, Contextual Answers provides an out-of-the-box solution for enterprises to implement large language model (LLM) technology on their data stack.
The API allows businesses to upload documents, ask questions, and receive concise answers from the context within the uploaded knowledge base. The AI engine is optimized for internal jargon and can adapt to project names and acronyms while keeping the information grounded in organizational data and internal language. AI21 Labs also emphasizes data security, ensuring access control and role-based content separation, as well as a secured and soc-2 certified environment for data confidentiality. The company plans to integrate Contextual Answers into Wordtune, their writing platform, to enable quick information retrieval from uploaded documents. In the button below you can learn how to use the two modes of this API.
