In a small country like Israel, where resources are limited, coordinating projects of a large scale can be a challenging task. The building of infrastructure implies the involvement of many related entities, while successful project execution requires proper coordination. Every new project goes through multiple approval stages by first services organizations such as the Israel Water Company or the Israel Electric Corporation, which might have existing infrastructures or plans of their own for a particular terrain. In addition to service approvals,all the projects need several federal approvals which can further prolong coordination times. These coordination tactics took place manually, thus resulting in inefficient paperwork, misunderstandings, and delays in the coordination process, in turn, delaying project delivery. Because of that there was a huge need for a National Coordination Platform.
To tackle these complexities, Israeli government formed a joint venture of several state offices – Prime Minister, Ministry of Finance, and the Ministry of Transportation and Road Safety . A joint steering committee brainstormed ways to hone the facilitation of coordination into one national digital marketplace. Together they instructed Netivei Israel, Israel’s National Road Company (INRC), to execute an ambitious plan for a rapid bidding process and improved project execution. Having explored the market, INRC chose Creatio’s no-code platform to automate workflows and CRM with a maximum degree of freedom to manage national infrastructure projects. Creatio is a Software as a Service (Saas) low-code solution for process managment anf CRM. It can be used to automate business tasks, implement rules and develop third party intergrations.
Creatio’s partner in Israel, Proceed, provided the technical team to lead the execution.
On the Creatio platform, Proceed built The National Coordination Platform. The interactive solution serves as a unified environment for Entrepreneurs, Project Managers, Engineers, and Constructors where they can work together and coordinate projects. Bespoke-built workflows outline infrastructure projects processes, from the initial research to the implementation, including all the approval roadblocks.